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Cancellation Policy

At ArbeitTech, we understand that sometimes plans change, and you may need to cancel a service appointment. This Cancellation Policy explains how you can cancel your service and the conditions under which refunds or charges may apply.

1. Cancellation by the Customer

You can cancel your service appointment by contacting us through our website, mobile app, or customer support. The following rules apply:

  • Free Cancellation: If you cancel your service at least [Insert Time Period, e.g., 24 hours] before the scheduled appointment time, you will not be charged a cancellation fee, and any prepaid amounts will be fully refunded.
  • Late Cancellation: If you cancel your service within [Insert Time Period, e.g., 24 hours] of the scheduled appointment time, a cancellation fee of [Insert Percentage or Amount] will apply. This fee covers the cost of the service provider's time and resources.
  • Last-Minute Cancellation: If you cancel within [Insert Shorter Time Period, e.g., 2 hours] of the scheduled appointment or if the service provider arrives at your location and you are unable to proceed with the service, you may be charged the full amount for the service.

2. Rescheduling Appointments

If you need to reschedule your appointment, please do so as early as possible. Rescheduling within [Insert Time Period, e.g., 24 hours] of the scheduled appointment may result in a rescheduling fee. However, if you reschedule before this period, there will be no additional charges.

3. Cancellation by ArbeitTech

In rare cases, ArbeitTech may need to cancel your service appointment due to unforeseen circumstances, such as provider unavailability or extreme weather conditions. In such cases, we will notify you as soon as possible and offer to reschedule the appointment at no additional cost. If rescheduling is not possible, a full refund will be issued for any prepaid amounts.

4. Refund Policy

Refunds will be processed within [Insert Time Period, e.g., 5-7 business days] of the cancellation, and the amount will be credited back to the original payment method. Please note that some banks or payment processors may take additional time to process the refund.

5. Non-Refundable Services

Certain services or promotional offers may be marked as non-refundable at the time of booking. These services will not be eligible for refunds, even if canceled within the free cancellation period. Please check the terms of your booking for any such conditions.

6. No-Show Policy

If the service provider arrives at your location at the scheduled time and is unable to reach you or proceed with the service due to your absence, it will be considered a "No-Show." In such cases, you may be charged the full amount for the service, and no refunds will be issued.

7. Special Circumstances

If you need to cancel or reschedule your appointment due to special circumstances, such as a medical emergency, please contact our customer support team. We will review your request on a case-by-case basis and may offer a waiver of cancellation fees or a full refund at our discretion.

8. How to Cancel

To cancel your service appointment, you can:

  • Log into your account on our website or mobile app and select the service you wish to cancel.
  • Contact our customer support team at [Insert Phone Number] or email us at [Insert Email Address].

9. Contact Us

If you have any questions or concerns about this Cancellation Policy, please contact us at:

Email: support@arbeittech.com
Phone: [Insert Phone Number]
Address: [Insert Company Address]

Thank you for choosing ArbeitTech. We value your business and strive to provide the best possible service experience.